Use CAse

How a Candle Brand Uses AI to Track Products, Personalize Packaging & Boost Sales

Want to Build a Smarter Shop? Whether you’re a candle maker or a creative seller, Byrdie AI can automate your backend so you can focus on your brand’s flame, not putting out fires.

Byrdie AI

May 5, 2025

🕯️ Your AI Florist

Seasonal drops. Holiday rushes. Custom orders. E-commerce burnout.

That was life for Maya, the owner of The Grace Space, a candle shop with a mission to bring peace and purpose into people’s homes. She handcrafted each candle with love—but managing inventory, abandoned carts, and customer data? That burned her out faster than a tea light.

So she turned to Byrdie AI for a better system.

Here’s how we helped her automate and scale.

🎯 The Challenge

Maya’s shop had:

  • New scents and bundles every season (Valentine’s, Mother’s Day, Fall Vibes)
  • Custom note cards with every order
  • Cart abandonment issues
  • No clean way to track what was working or who was buying

She needed to focus on creativity, not chaos.

🛍️ Step 1: Seasonal Inventory & Product Tracking

Using Airtable + Make.com, we created a seasonal inventory tracker that:

  • Automatically updates inventory when orders come in (Shopify or WooCommerce)
  • Tracks scent popularity over time
  • Flags low-stock alerts for bestsellers
  • Tags seasonal candles with launch/retirement dates

Every product is connected to a content calendar, so Maya knows when to restock and when to promote.

💌 Step 2: Custom Insert Generator

For every candle order, customers can:

  • Choose from a list of affirmations
  • Add a gift message or personalized tag
  • Select a holiday or event (e.g., Birthday, Grief, Gratitude)

Byrdie AI uses Google Docs + Make.com to auto-generate printable insert cards that match:

  • The candle scent
  • The customer’s selected message
  • A seasonal design template

They print with every packing slip—fully customized, no manual design needed.

🧠 Step 3: Abandoned Cart Recovery + AI Emails

Maya was losing up to 20% of potential customers from cart abandonment.

We set up:

  • Facebook Pixel + Google Tag Manager to track actions
  • Klaviyo or Mailchimp flows triggered when carts are abandoned
  • AI-generated emails (via ChatGPT API) that say:

“Still thinking about that Lavender Sage candle? It’s almost gone—grab it now and we’ll include a bonus affirmation card 🌿”

Every message is personalized based on what the customer almost purchased.

📊 Step 4: E-Commerce Insights Dashboard

We built a Google Looker Studio dashboard connected to Shopify + Pixel data to show:

  • Top-selling scents by month
  • Cart abandonment rate
  • Repeat customer rate
  • Holiday season performance (Valentine’s vs. Black Friday)

Now Maya can plan drops around data—not guesswork.

🧰 Tools We Used:

TaskToolsInventory & season trackingAirtable + Make.comE-commerceShopify, Klaviyo, Facebook PixelCustom cards & insertsGoogle Docs + Printful or local print APICart recoveryKlaviyo + ChatGPT APIAnalyticsGoogle Analytics 4, Meta Pixel, Looker Studio

🎉 The Result?

  • Saved 10+ hours/week on manual tasks
  • Increased cart recovery by 28%
  • Doubled holiday orders thanks to better inventory planning
  • Created a premium experience with personalized packaging

Want to Build a Smarter Shop?

Whether you’re a candle maker or a creative seller, Byrdie AI can automate your backend so you can focus on your brand’s flame—not putting out fires.

📩 [Request your custom e-commerce automation setup here.]

Related Post

Use CAse
How a Candle Brand Uses AI to Track Products, Personalize Packaging & Boost Sales
Use Case
How Business Coaches and Content Creators Use AI to Build Brands and Repurpose Smarter
Use Case
How Therapists Can Use AI to Track Progress and Deliver Better Care (Without Breaking Confidentiality)
Use Case
How a Content Creator Uses AI to Automate Videos, Scripts, and Social Media Post
Use Cases
How a Use AI to Manage Bookings, Gear, and Clients Like a Pro
Use Case
How This Real Estate Agent Used AI to Sell a Home to a Dream Buyer
Services
Full Service Automation for Founders Ready to Level Up
Services
How Byrdie AI Builds Sales & Lead Gen Systems That Convert
Services
Your 24/7 Customer Service Rep—Built by Byrdie AI
Services
Turn Clicks Into Customers - Automatically
Services
Content That Writes Itself (Thanks to Byrdie AI)
Services
Automate Your Business, Reclaim Your Time