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How a Candle Brand Uses AI to Track Products, Personalize Packaging & Boost Sales
Want to Build a Smarter Shop? Whether you’re a candle maker or a creative seller, Byrdie AI can automate your backend so you can focus on your brand’s flame, not putting out fires.
May 5, 2025
🕯️ Your AI Florist
Seasonal drops. Holiday rushes. Custom orders. E-commerce burnout.
That was life for Maya, the owner of The Grace Space, a candle shop with a mission to bring peace and purpose into people’s homes. She handcrafted each candle with love—but managing inventory, abandoned carts, and customer data? That burned her out faster than a tea light.
So she turned to Byrdie AI for a better system.
Here’s how we helped her automate and scale.
🎯 The Challenge
Maya’s shop had:
- New scents and bundles every season (Valentine’s, Mother’s Day, Fall Vibes)
- Custom note cards with every order
- Cart abandonment issues
- No clean way to track what was working or who was buying
She needed to focus on creativity, not chaos.
🛍️ Step 1: Seasonal Inventory & Product Tracking
Using Airtable + Make.com, we created a seasonal inventory tracker that:
- Automatically updates inventory when orders come in (Shopify or WooCommerce)
- Tracks scent popularity over time
- Flags low-stock alerts for bestsellers
- Tags seasonal candles with launch/retirement dates
Every product is connected to a content calendar, so Maya knows when to restock and when to promote.
💌 Step 2: Custom Insert Generator
For every candle order, customers can:
- Choose from a list of affirmations
- Add a gift message or personalized tag
- Select a holiday or event (e.g., Birthday, Grief, Gratitude)
Byrdie AI uses Google Docs + Make.com to auto-generate printable insert cards that match:
- The candle scent
- The customer’s selected message
- A seasonal design template
They print with every packing slip—fully customized, no manual design needed.
🧠 Step 3: Abandoned Cart Recovery + AI Emails
Maya was losing up to 20% of potential customers from cart abandonment.
We set up:
- Facebook Pixel + Google Tag Manager to track actions
- Klaviyo or Mailchimp flows triggered when carts are abandoned
- AI-generated emails (via ChatGPT API) that say:
“Still thinking about that Lavender Sage candle? It’s almost gone—grab it now and we’ll include a bonus affirmation card 🌿”
Every message is personalized based on what the customer almost purchased.
📊 Step 4: E-Commerce Insights Dashboard
We built a Google Looker Studio dashboard connected to Shopify + Pixel data to show:
- Top-selling scents by month
- Cart abandonment rate
- Repeat customer rate
- Holiday season performance (Valentine’s vs. Black Friday)
Now Maya can plan drops around data—not guesswork.
🧰 Tools We Used:
TaskToolsInventory & season trackingAirtable + Make.comE-commerceShopify, Klaviyo, Facebook PixelCustom cards & insertsGoogle Docs + Printful or local print APICart recoveryKlaviyo + ChatGPT APIAnalyticsGoogle Analytics 4, Meta Pixel, Looker Studio
🎉 The Result?
- Saved 10+ hours/week on manual tasks
- Increased cart recovery by 28%
- Doubled holiday orders thanks to better inventory planning
- Created a premium experience with personalized packaging
Want to Build a Smarter Shop?
Whether you’re a candle maker or a creative seller, Byrdie AI can automate your backend so you can focus on your brand’s flame—not putting out fires.
📩 [Request your custom e-commerce automation setup here.]